This Week in Gambling: Vegas casino restrictions shrink
18 Feb 2021
In addition to the fall in tourism and loss of revenue, the BetMGM sports betting app encountered some issues over the weekend which resulted in the Las Vegas police having to show up to keep the peace.
Metro Police were called to a multiple MGM Resorts properties around Las Vegas as angry bettors say MGM refused to pay their winning bets. It seemed that the companies app crashed right in the middle of the Super Bowl, but it later turned out to be a glitch that was caused by human error.
Reports stated that gamblers became angry at several of MGM sports books, and that resulted in the police entering the properties and threatening guests with being arrested and permanently banned form all MGM casinos.
The CEO of BetMGM, Adam Greenblatt, later confirmed that the outage was a mistake cause by an error, which is why the downtime was restricted to the state of Nevada and not nationwide. “It was specific, and was the unfortunate result of a human error…” he said, “…it has been addressed.”
BetMGM and iGaming have become important parts of MGM’s business, and they company is working to position itself as a leader. Investments and partnerships have been in the news over the past year as the scramble to sign up American gamblers has intensified.
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