Ontario Lottery and Gaming Corporation selects service provider for Windsor casino
9 May 2025
Caesars Entertainment Windsor Limited will continue day-to-day operations of the Windsor casino in the Windsor Gaming Bundle on behalf of OLG under an approximate 20-year operating agreement. OLG expects to complete the transition to the new agreement in early 2026.
To OLG, the integrity of its procurement process is of the utmost importance. In order to ensure an open and transparent process, OLG engaged the services of an impartial Fairness Monitor to provide advice throughout the process, as well as provide oversight on the fairness of the procurement.
While Caesars Entertainment Windsor Limited will be responsible for the day-to-day gaming operations of the Windsor casino, OLG will, among other things, continue to conduct and manage gaming at the site and require the service provider to uphold the high standards of OLG’s Responsible Gambling program.
In addition, OLG will continue to make Municipality Contribution Agreement payments to the City of Windsor. Since 1994, OLG has provided more than $131 million in MCA payments to the city as a gaming host community.
OLG is also requiring Caesars Entertainment Windsor Limited to retain current casino employees for a period of no less than 18 months. This is consistent with employee transitions to service providers at all other casinos in Ontario through land-based gaming modernization. Unionized employees will be governed by the terms of their collective agreement.
Through its Land-based Gaming modernization, OLG has been transferring day-to-day operations of casinos to private sector service providers who are investing in Ontario communities. OLG has previously selected service providers and transitioned operations of gaming sites in eight other gaming bundles. Gaming bundles are groups of one or more gaming zones — geographical areas where a single gaming facility may be located.
To date, those service providers have invested more than $2.5 billion in communities across the province, which both encourages local economic growth and helps OLG increase its contribution to the Province of Ontario. OLG will continue to work with its Land-based Gaming partners to support the long-term vibrancy and excitement of the casino experience in Ontario for years to come.