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MGM Resorts, Hyatt Hotels agree to collaborate on customer loyalty programs

6 Jun 2013

By Howard Stutz
LAS VEGAS -- A collaboration of loyalty programs between MGM Resorts International and Hyatt Hotels Corp. will allow customers to earn points and redeem credits at properties owned by both companies.

The agreement links M life Tier Credits and Hyatt Gold Passport and allows members of both programs to benefit starting June 20.

The relationship connects Hyatt’s more than 450 hotels and resorts worldwide, and MGM Resorts 12 properties in Las Vegas, which covers 40,000 hotel rooms.

The participating MGM Resorts properties in Las Vegas are Bellagio, Aria, Vdara, MGM Grand, The Signature at MGM Grand, Mandalay Bay, THEhotel at Mandalay Bay, The Mirage, Monte Carlo, New York-New York, Luxor and Excalibur.

“The new alliance with Hyatt provides M life members with access and added benefits to destinations around the world,” said MGM Resorts President Bill Honrbuckle.

MGM Resorts announced a similar collaboration on Monday with Southwest Airlines. Customers must be enrolled in both Southwest’s Rapid Rewards and M life to earn benefits.

Points in both programs can be earned for flights on the airline and upgrades at MGM Resorts’ Las Vegas properties, including hotel room upgrades and pre-sale concert and fight tickets.

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