Kindred reports on revenue from harmful gambling in Q3 2023

(PRESS RELEASE) -- In the third quarter of 2023, Kindred’s share of revenue from harmful gambling was 3.3%. During the quarter, focus on detection and automated interventions has increased which is reflected in the steady positive trajectory of the improved behavior after interventions, which this quarter was 86.7%.

Kindred Group plc (Kindred) share of revenue from harmful gambling for the third quarter of 2023 was 3.3% (Q2 2023 3.1). In the past quarter, automated interventions have been rolled out continuously and enhanced features in the safer gambling toolkit have been implemented to provide a more comprehensive responsible gambling journey across Kindred’s brands. The data for 2023 indicates that while the trend is consistent, more needs to be done. While Kindred continues to work actively to achieve a safer gambling experience for all customers, it also recognizes that further steps need to be taken to establish a long-term sustainable industry across all markets. A positive trend is seen across detected customers improving their gambling behavior after an intervention. This quarter, 86.7 per cent of detected customers improved their behavior after interventions.