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APCW Audits: 400 Affiliates

25 Feb 2010

Within the past 30 days, the APCW conducted an audit of the 400 Affiliates affiliate tracking software and the Cocoa Casino player experience. Please note that certain criteria have been kept confidential to preserve the anonymity of the auditing process. Audits are conducted randomly throughout the year and may come at any time. Any potential problems with an audit are discussed with the casino program prior to the posting of the results. Testing was conducted by an auditor who visited Cocoa Casino via an affiliated link.

Affiliate Tracking

There were no webmaster affiliate tracking issues.

Player Bonus Report

Cocoa Casino bonuses offered:

  • 100% Bonus up to $500
  • A high roller bonus deposit $1500 get $1000 free
  • A free $10 Instant Bonus
In order to receive the bonus you must claim it in the cashier before making deposit. So if you do not want any type of bonus you have the option.

A couple of items in the promotional terms are worth mentioning:


Due to an overwhelming history of promotional abuse, players from Denmark, China, and Poland are not eligible for bonuses. Players from Bulgaria, Costa Rica, Finland, Italy, Latvia, Netherlands, Sweden and the Ukraine will be forced to abide by separate wagering requirements for offered promotions.

Players can withdraw up to $2000 per day, $4000 per week and $8000 per month.

There was a link to the full terms on the promotional page with a link back to the promotional terms on the full terms page.

Other Audit Details

  • Licensing Jurisdiction? Curacao, Netherland Antilles
  • Download or Flash? Download
  • Software Platform? Rival
  • Webmaster Stats? Tracked Correctly
  • Download Speed? Initial download 4 seconds, time for complete set up 4 minutes
  • Casino Visited? Cocoa Casino (cocoacasino.com)
  • Internet Connection Used? Cable
Player Experience Questionaire

The questionnaire below was filled out by the auditor. The questions were designed to obtain information about the player experience.

  • Did you get the bonuses or comps you thought you were supposed to? Yes.
  • What was your overall opinion of this casino's atmosphere? Good casino play.
  • Was the download and installation process easy and quick? Yes.
  • Did you contact customer support for any reason? No.
  • Would you recommend this site to your friends? Yes.
  • Were any bonuses or comps awarded to you? Yes, 100%.
  • Were there any problems with the deposit? None. Payment via Visa.
  • How fast did it take to get your bonus? Had to claim bonus prior to making deposit.
  • How fast was the deposit processed? Just a few seconds.
  • Were there any technical issues? None, everything worked great.
  • Would you play here again? Yes I would.
  • Did you enjoy the games? Slots were great.
  • Other observations? The software did not give an option for what directory to download, it defaults to C drive. I prefer a choice. The casino default is full screen, it was easy to change, go to options on the top left of the screen and uncheck full screen.
Affiliate Program Survey

The survey below was filled out by an affiliate program representative. The questions were designed to obtain information about affiliate programs that affiliates most want.

  • Does your program have a minimum affiliate payment? $50.
  • Does your program have a negative carryover? No.
  • Does your program bundle payments? As of October 2007, we no longer bundle payments.
  • Does your program have High Roller terms? No.
  • Does your program have a minimum player or inactivity rule? No.
  • What happens if the player deposits at several different casinos within the affiliate program? Do they receive CPA on all? The programs are not bundled and we don't offer CPA.
  • Revenue share and inactivity- is an affiliates player untagged if there is zero activity from the player? Players are tagged for life.
  • What happens if there is zero new activity from the affiliate? Will they still receive rev share on old players? Yes, we don't have any inactivity rules for affiliates or players.
  • Do you offer Custom Landing Pages? Upon request, ask your affiliate manager.
Payments and Earnings

  • How are payments made?
    • CLICK2PAY
    • QuickTender
    • NETELLER
    • EcoCard
    • Moneybookers
    • eWalletXpress
  • Timeliness of payments? The 15th of of the following month. So commissions earned in May 2009 would be paid by June 15th 2009. Preferred methods are any ewallet and not wire.
  • Affiliate Revenue share?
    • Revenue Share: Up to 35%
    • Sub-affiliates: 10%
 
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