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BackgammonMasters launches new feature

14 Nov 2007

LONDON, England -- (PRESS RELEASE) -- BackgammonMasters Company's recent explosion of traffic to their All-in-One Game Lobby has prompted the launch of their Live Customer Support Feature. This new addition to their software allows players logged into the platform to instantly contact customer support and receive immediate help on any number of issues.

The influx of traffic is due to the fact that the software is available in 12 languages as well as the recent launch of real money 21 BlackJack in the game lobby alongside the real money Poker, Perudo and ever-popular backgammon games and tournaments.

BackgammonMasters Live Support Feature lets customers click the Live Support button in the game lobby and either connect immediately to an operator or they may choose to first answer a series of short questions which will pinpoint their problem and direct them to a relevant operator.

The Live Support Feature is currently available only in English, but after this feature is launched and fully tested, BackgammonMasters plans to add live support to the other software language platforms as well. A BackgammonMasters spokesperson stated that the Company believes their relationship with the customer is vital to the success of the company and that opening these additional lines of communication will be a positive move enabling the company to enlarge their loyal customer base and increase their points of contact with members.

 
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