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APCW Audits: Fortune Affiliates

4 Mar 2009

Within the past 30 days, the APCW conducted an audit of Fortune Affiliate's affiliate tracking software and the Royal Vegas player experience. Please note that certain criteria have been kept confidential to preserve the anonymity of the auditing process. Audits are conducted randomly throughout the year and may come at any time. Any potential problems with an audit are discussed with the casino program prior to the posting of the results. Testing was conducted by an auditor who visited Royal Vegas Casino via an affiliated link.

Affiliate Tracking

There were no webmaster affiliate tracking issues.

Player Experience Questionaire

The questionnaire below was filled out by the auditor. The questions were designed to obtain information about the player experience.

  • QUESTIONNAIRE for Royal Vegas Casino:
  • WAS THE DOWNLOAD AND INSTALLATION PROCESS EASY AND QUICK?
  • HOW LONG DID IT TAKE? quick... few minutes.
  • WERE THERE ANY PROBLEMS WITH THE DEPOSIT? No
  • HOW FAST WAS THE DEPOSIT PROCESSED? within 1 or 2 min
  • DID YOU ENJOY THE GAMES? lots of them! like progressives
  • WERE THERE ANY TECHNICAL ISSUES? some of the games loaded slow even after download. isnt the download supposed to correct that?
  • DID YOU CONTACT CUSTOMER SUPPORT FOR ANY REASON? No
  • IF SO, WERE THEY HELPFUL? n-a
  • DID YOU PLAY THROUGH ALL YOUR MONEY? yup OR DID YOU CASH OUT ANY WINNINGS? nope HOW MUCH? none
  • WERE ANY BONUSES AWARDED TO YOU? yup
  • DID YOU GET THE BONUSES OR COMPS YOU THOUGHT YOU WERE SUPPOSED TO? a little complicated but yes
  • HOW FAST DID IT TAKE TO GET YOU BONUS? within a day
  • WHAT WAS YOUR OVERALL OPINION OF THIS CASINO'S ATMOSPHERE? i liked the table games best.
  • COLORS? nice
  • SOUNDS? realistic
  • QUALITY? pretty good
  • WOULD YOU PLAY HERE AGAIN? yup
  • WOULD YOU RECOMMEND THIS SITE TO YOUR FRIENDS? sure
  • ANY ADDITIONAL COMMENTS OR OBSERVATIONS? I really didn't like having to wait for the games to load... even after I had waited all that time to download the software and install it. :/


 
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